Privacy policy

Marketopia 360 operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Marketopia 360 is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card and debit card numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us, including information you include when contacting customer support.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information;
  • Automatically through the Services, including from your device, cookies, and similar technologies;
  • From our service providers, when they collect or process personal information on our behalf;
  • From partners or other third parties, where permitted by law.

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services.
To perform our contract with you, process payments, fulfill orders, manage accounts, arrange shipping, process returns and exchanges, enable reviews, send account notifications, and personalize your shopping experience.

Marketing and Advertising.
To send marketing and promotional communications by email, text message, or postal mail, and to show advertisements based on your interactions with the Services.

Security and Fraud Prevention.
To authenticate accounts, secure transactions, detect and prevent fraud or malicious activity, and protect public safety. You are responsible for maintaining the confidentiality of your account credentials.

Communicating with You.
To provide customer support, respond to inquiries, and maintain our business relationship.

Legal Reasons.
To comply with legal obligations, respond to lawful requests, enforce policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., payment processing, fulfillment, analytics, IT services).
  • With business and marketing partners to provide advertising and marketing services. Depending on your location, you may have the right to opt out of targeted advertising.
  • When you direct or consent to disclosure, such as for shipping or social media integrations.
  • With affiliates or corporate group members.
  • In connection with a business transaction, legal obligation, or to protect our rights or users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be transferred to and processed in countries other than your own.

Shopify may process personal information collected through your interactions with our store and other merchants to provide enhanced features. In such cases, Shopify is responsible for responding to requests related to that processing.

For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices, security, or content. Information shared on public or third-party platforms may be visible to others without limitation.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age, as defined by applicable law.

Security and Retention of Your Information

No security system is completely secure. We recommend avoiding insecure channels when transmitting sensitive information.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or know what personal information we hold
  • Request deletion or correction
  • Request data portability
  • Opt out of the sale or sharing of personal information for targeted advertising
  • Manage communication preferences

We recognize the Global Privacy Control (GPC) signal where required by law.

If you reside in the UK or EEA, you may also have rights to object to processing, restrict processing, or withdraw consent.

Complaints

If you have concerns about our privacy practices, please contact us. You may also lodge a complaint with your local data protection authority where applicable.

International Transfers

We may transfer personal information outside your country. For EEA or UK transfers, we rely on approved safeguards such as Standard Contractual Clauses unless an adequacy decision applies.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting.

Contact

Marketopia360
Address: Spring Creek Drive 17, South Barrington, Illinois, 60010, USA
Email: 360marketopia@gmail.com
Phone Number: +1 (319) 693-9932
Contact Us Here: Contact Form

Our team aims to respond to emails within 24–48 hours on weekdays. We appreciate your patience.

Opening Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: 1:00 PM – 6:00 PM
Sunday: Closed

These are the hours we’re at our keyboards, helping you shine.